Our data center network has been designed to accommodate clients demanding the highest quality network performance. There is a central focus on redundancy allowing our network to rapidly self-heal failures without interruptions to connectivity. Our own our infrastructure.
Data Center Facilities
Tier Premium Bandwidth:
Our average support request phone call is answered within 20 seconds, with an average electronic support response time of 10 minutes.
Liebert Precision power distribution units handle final power transformation and distribution to racks, ensuring clean consistent power to data center equipment.
Each facility has multiple emergency generators waiting on standby, featuring over 24 hours of autonomous runtime before requiring refueling. Each generator is a test run at least once a week to ensure they are ready in the event they are needed.
Generator power is activated automatically in the event of a utility failure by the transfer switch. The data center load is maintained by the UPS units with at least 15 minutes of capacity, however, this is not necessary as the generator is active and up to speed within 10 seconds of a power failure.